On the 26th May 2012, new EU legislation regarding the use of 'Cookies' on websites came into force. The objective of this legislation is to protect web users from mis-use of personal data, and to make them aware of the presence, and intended use, of cookies deployed on websites they visit.
Receptional strives to be compliant with the law and offer full transparancy about the cookies that we use on our website. This page about cookies therefore covers the following areas:
- What are cookies?
- How do cookies work?
- What types of cookies are there & do I consent to their use?
- How can I control cookies?
- What cookies does Receptional.com use & what are they used for?
- Where can I learn more about cookies?
What are cookies?
A cookie is a piece of text that is sent from a website's server to your device (PC, mobile telephone, tablet etc) within a text file. This piece of text is then stored on your device's hard drive by your internet browser.
The cookie that is stored on your device may contain both anonymous information about your visit to the website or personally identifiable information. The information that is stored in the cookie will depend specifically on each cookie that is set and its intended use on the website.
Cookies are widely used on the internet, with the vast majority of websites using them for either usability enhancements or marketing purposes.
How do cookies work?
When you visit a website that uses cookies, on your first visit to the website (and possibly subsequent visits) a cookie is downloaded to your device's hard drive.
When you next visit that website, your device will check the cookies stored on your hard drive to see if it has one which is relevant to the website. If one is located, your browser sends the information that is contained within the relevant stored cookie back to the website.
Cookies that are passed to your device's hard drive via your internet browser may come from a number of sources including:
- The website itself;
- Advertising banners;
- Graphics that make up a webpage.
What types of cookies are there & do I consent to their use?
The International Chamber of Commerce (ICC) has created official guidelines for the classification of cookies. This means that all cookies in use on a website fall within 4 clearly defined categories.
| ICC Cookie Category | ICC Cookie Description | Consent Notice |
|---|---|---|
| Strictly Necessary Cookies |
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided. |
Consent is not required for us to set these types of cookies. |
| Performance Cookies |
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. |
By using our website, www.receptional.com and online services, you agree that we can place these types of cookies on your device. |
| Functionality Cookies |
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. |
By using our website, www.receptional.com and online services, you agree that we can place these types of cookies on your device. |
| Targeting or Advertising Cookies |
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation. |
By using our website, www.receptional.com and online services, you agree that Receptional Ltd, and 3rd parties, can place these types of cookies on your device. View 'targeting or advertising cookies' in use on Receptional.com |
Source: International Chamber of Commerce (ICC) Cookie Guide (PDF)
How can I control cookies?
You can ask your internet browser to show you where a cookie has been set up and, if you wish, you may also set your browser to refuse cookies.
For the major internet browsers (Microsoft Internet Explorer, Mozilla Firefox, Google Chrome etc) there is typically an 'internet options' area located within your browser which should allow you to control your privacy and cookie settings.
To learn more about how to manage and delete cookies, please visit http://www.aboutcookies.org.
What cookies does Receptional.com use & what are they used for?
We use cookies to monitor how people use our site. This helps us to understand how our customers and potential customers use our websites so we can develop and improve their design, layout and more relevant content
On receptional.com, we use a variety of Cookies to both allow for the full functionality of the website and enhance the user experience of visitors to our site. The Cookies serve a number of purposes including:
- Remembering form information such as registration details, search queries and website login details;
- Allowing for our marketing team to gather website visitor behaviour to improve the website e.g. what pages were visited, in what order, how long was spent on a page.
The following cookies are currently in use on receptional.com (last updated 28/05/2012).
'Strictly Necessary Cookies' in use
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.
Learn more about 'strictly necessary cookies' / consent required.
| Cookie | Cookie Description | Opt out details |
|---|---|---|
| Receptional Ltd |
On the Receptional Ltd website we use various session cookies to check whether you are logged into an account. This cookie allows us to record that you have asked the website to remember your login details. If these cookies are disabled/blocked in your browser you will be unable to log in to the Receptional website. |
You may opt out from us setting and using these cookies by changing your browser settings. |
'Performance Cookies' in use
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages.
Learn more about 'performance cookies' / consent required.
| Cookie | Cookie Description | Opt out details |
|---|---|---|
| Google Analytics |
Google Analytics is a Google product which gathers statistical data about the visitors to a website for analytical/reporting purposes. Google Analytics cookies do not contain personally identifiable information such as name, age, or telephone number but rather anonymous information e.g. how long a visitor spent on a website, what pages they viewed, where in the world they visited the website from etc. For further information please read: |
A Google Analytics opt-out browser add-on in available to prevent tracking via popular browsers. You may opt out from us setting and using these cookies by changing your browser settings. |
| Yahoo! Web Analytics |
Yahoo! Web Analytics is a Yahoo! product which gathers statistical data about the visitors to a website for analytical/reporting purposes. Yahoo! Web Analytics cookies do not contain personally identifiable information such as name, age, or telephone number but rather anonymous information e.g. how long a visitor spent on a website, what pages they viewed, where in the world they visited the website from etc. For further information about Yahoo!'s use of cookies please read the Yahoo! Web Analytics privacy page. |
You may opt out from us setting and using these cookies by changing your browser settings.
|
| Google Website Optimizer |
Google Website Optimizer is a Google product which allows website owners to serve different versions of content and features to different website visitors. This allows website owners to improve their websites. When a website optimizer script executes on a page, a cookie is written to the browser and its value is sent to Google Analytics. For further information please read the page about Cookies & Google Analytics and the Google privacy policy. |
You may opt out from us setting and using these cookies by changing your browser settings. |
| Crazy Egg Web Analytics |
Crazy Egg Web Analytics provides anonymous, aggregated analytics information about where website visitors click on a page, to create what is commonly known as a 'heat map'. This information is then used to improve a website's performance. The Crazy Egg Web Analytics script sets a single cookie which tracks whether a visitor is new or returning. For further details please read the Crazy Egg Web Analytics cookie page. |
You may opt out from us setting and using these cookies by changing your browser settings. |
'Functionality Cookies' in use
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.
Learn more about 'functionality cookies' / consent required.
| Cookie | Cookie Description | Opt out details |
|---|---|---|
| Receptional Ltd |
On the Receptional Ltd website we use session cookies to store information about a logged in user such as their user name. This allows us to record that you have asked the website to remember your details so that they don't need to be entered everytime you wish to add comments to blog/news articles. |
You may opt out from us setting and using session cookies by changing your browser settings. |
|
Twitter tracks and stores data gathered via widgets, i.e. tweet buttons, follow buttons, embedded tweets and so on to improve their understanding of how you interact with their service. Twitter also sets a session cookie so you don't need to enter your login details each time you click a Tweet button. For further details please see the Twitter privacy policy. |
You may opt out from Twitter setting and using session cookies by changing your browser settings. | |
| YouTube |
Receptional Ltd sometimes uses a YouTube embedded video player for which YouTube uses cookies to collect details about video usage. For further information about Google's use of cookies please read the Google privacy policy. |
No opt out is available. |
|
LinkedIn sets a cookie, placed by the LinkedIn share button. This cookie is used to track which pages you visit and if clicked, passes that information to LinkedIn to include on your profile. LinkedIn also stores login information so that you don't need to enter your login details each time you click a share button. For further information please read the LinkedIn privacy policy. |
You may opt out from LinkedIn setting and using session cookies by changing your browser settings. | |
|
Facebook receives data about you whenever you visit our website as we use social plugins. This may include the time/date of your visit, the web address, or URL, you're on; technical information and, if logged in to Facebook, your User ID. If you do not already have a session cookie set by Facebook prior to your visit to our website, when you click a Facebook 'like' button, Facebook will set a cookie to remember your login details so that you don't need to login each time you 'like' a page. For further information please read about the information Facebook collects about you and the Facebook privacy policy. |
You may opt out from Facebook setting and using session cookies by changing your browser settings. | |
| Google+ |
Cookies from Google+ allow users to share the content from the Receptional Ltd website on their personal Google+ profile. Google receives information about your Google profile, the URL you +1'd, your IP address, and other browser-related information. Google also stores login information in a cookie so you don't need to enter your login details each time you click a +1 button. For further information about Google's use of cookies please read the Google privacy policy. |
You may opt out from Google setting and using these cookies by changing your browser settings. |
'Targeting Cookies & Advertising Cookies' in use
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.
Learn more about 'targeting & advertising cookies' / consent required.
| Cookie | Cookie Description | Opt out details |
|---|---|---|
| Google Remarketing |
When you visit some pages on the Receptional.com website, Google creates a cookie which stores information about your visit. This information is then used to serve targeted Receptional Ltd adverts to you as you browse the internet/other websites via Google's DoubleClick services. For further information please read: |
You may opt out from us setting and using these cookies by changing your browser settings. Opt out of DoubleClick's use of cookies here. Opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page. |
| Yahoo! |
Yahoo! may use data obtained via their cookies to create targeted advertising and services for you whilst you browse the internet. This means may see ads that more closely reflect your interests. This service is offered across The Yahoo! Network, which includes Yahoo! sites and their display publishing partners. For further information about Yahoo!'s use of your data, please visit the Yahoo Privacy Centre. |
You may opt out from us setting and using these cookies by changing your browser settings. You can also opt out of interest matched advertising on Yahoo! here. |
Some of the services which receptional.com provides depend on the presence of a cookie and, if you choose to reject our cookie, certain online features may not be available to you.
Ultimately, on receptional.com the main use of cookies is to to gather general analytics information to improve knowledge and understanding of user preferences.
Where can I learn more about cookies?
For more information about cookies and their use on the internet, we have compiled the following resources.
| Cookie Resource | Resource Description |
|---|---|
| Aboutcookies.org |
Aboutcookies.org is a website by OUT-LAW, part of international law firm Pinsent Masons. The website offers a guide to controlling and deleting cookies. Find out more: http://www.aboutcookies.org |
| Information Commissioners Office (ICO) |
To better understand what the requirements are for a website to comply with the latest legislation on cookie use, the ICO has set out some clear guidelines for site owners. Find out more: http://www.ico.gov.uk/ |
| Your Online Choices |
Youronlinechoices.com by the Internet Advertising Bureau UK (IAB UK) outlines how cookies can be used for behavioural tracking. The website clearly explains how adverts can be 'pushed' to you when visit a website, based on your behaviour and interaction with other websites that you may have visited. Find out more: http://www.youronlinechoices.com/uk/ |
If you are concerned about the use of cookies on Receptional.com and how your information is used or if would like to discuss your own website's cookie policy with us, please contact us online or by telephone on 01525 715520.
