Receptional has achieved three-year accreditation from Investors in People – the global benchmark for people management. It means that “principles and practices around supporting people are in place and everyone understands how to use them to make work better.”
We pursued accreditation, to understand the areas we needed to strengthen, to help our people thrive as we grow. An initial assessment in 2020 showed that we met six out of the nine criteria needed for the accreditation. But it also highlighted room for improvement in how we developed leaders, managed performance and recognised our people.
Since then, Receptional’s senior team has worked closely with Investors in People, to introduce new initiatives to address these areas and achieve the accreditation. These include:
The changes have been welcomed by the Receptional team, with feedback such as:
Justin Deaville, Managing Director, Receptional, says: “It’s vital for us that the growth of our agency doesn’t come at the detriment of our people. Pursuing Investors in People accreditation has enabled us to put the processes in place that ensure everyone understands their role at Receptional, has the support and training they need to grow with us, and feels recognised and rewarded for their part in our success.”
Paul Devoy, CEO of Investors in People, adds: “We’d like to congratulate Receptional. Being accredited with ‘We invest in people’ is a remarkable effort for any organisation, and places Receptional in fine company with a host of organisations that understand the value of people.”
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