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About Us

Why Receptional?

Receptional is an award-winning digital marketing agency. We consistently deliver outstanding results – more traffic, more sales and better profits – for our clients. We have specialists in each channel, yet we’re small enough that we can easily work together. If you’d like to know how we can help promote your business, please get in touch.

Our story

Receptional was founded

The company was formed before Google had launched. It was a time when relatively few companies recognised the potential of the internet.





Receptional attracts its first client.

Receptional acquires its first client, a block of luxury serviced apartments in Hyde Park Lane, London.

The first employees join

Receptional moves into its first offices. The space is needed for the first Receptional employees.





We start offering PPC services

An early adopter of pay per click (PPC) advertising, Receptional attains accreditation as a ‘Google Adwords Professional Company’, one of the first in the UK.

A new office

The company expands into a bespoke new office in Flitwick, Bedfordshire - we're still based there today.





Receptional partners with MajesticSEO

Receptional launches a partnership with Majestic SEO to promote their link software. Over the next few years, the partnership wins several marketing awards.

Receptional launches social media

The agency launches its social media services - initially focussing on brand awareness





Managing Director Names Personality of the Year

Receptional's managing director, Dixon Jones, is named Personality of the Year at the UK Search Awards.

Paid Search Marketing Team

Matthew Loughlin

Head of Paid Search
the team

"AdWords and Analytics Qualified, Bing Ads Certified. Matthew has been with Receptional since early 2008 and has worked on hundreds of paid search campaigns. Matthew has worked on large-scale clients (spends in excess of £50k/month) and in markets such as travel, retail, finance and gaming. He is a member of the Chartered Institute of Marketing. "

"AdWords Qualified and a Bing Ads Professional, Chris started at Receptional in October 2014, having previously managed an in-house PPC team. Being a new father to his son Archie “Danger” Whyatt, (Yes, Danger really is his middle name) Chris doesn’t have much spare time, but when he does he enjoys films and is a massive The Walking Dead tm & Game of Thrones tm fan."

the team

Chris Whyatt

Paid Search Consultant

George Wilson

Paid Search Consultant
the team

"George has several years’ PPC experience, developing strategies for accounts within the Automotive, Finance and Retail sector. He enjoys testing BETA features in AdWords, keeping up with innovations, and ensuring best practice. AdWords and Analytics Qualified."

Search, Social and Content Team

James Newhouse

SEO consultant
the team

"Analytics Qualified. James heads up our link building team. He specialises in creative link building campaigns that not only increase ranking positions but also drive highly relevant traffic to our clients’ websites. A dedicated family man, James became a father in 2012 and lives happily in his countryside cottage with his family."

"Analytics Qualified. Barrie Smith is a link building specialist. He joined Receptional in 2004 and we reckon he knows a thing or two about Search Engine Optimisation (SEO)."

the team

Barrie Smith

SEO Consultant (link building)

Zoe-Lee Skelton

Content Marketing Consultant
the team

"Analytics Qualified. Zoe-Lee is responsible for creating Receptional’s content strategies. Zoe-Lee’s work has encompassed everything from performing keyword research to re-writing a niche company’s entire website copy. She has created successful content marketing plans for clients from a variety of industries. "

"Lisa joined the link building team in October 2014, bringing skills in content writing and blogger outreach. When she’s not at work she can be found writing away on her beauty blog, tweeting, playing on a games console or two, or hanging out with her cat deaf Jeff."

the team

Lisa Bollins

SEO Executive

Gina Hutchings

SEO Consultant/Link Building
the team

"Gina has over 12 years marketing experience, predominately in B2B in the technology, engineering, property and manufacturing sectors. Gina also holds a degree in Marketing and Journalism and is a qualified member or the Chartered Institute of Marketing. She is a huge animal and nature lover frequently travels worldwide to explore new places."

"Tom joins the Receptional team as a fervent SEO consultant. With a passion for all things digital, Tom has extensive experience in technical SEO & Web Development, Conversion Rate Optimisation and Social Media strategy. When not in the office, Tom is a football fanatic and proud father of his daughter Elouise."

the team

Tom Livingstone

SEO Consultant/Link Building

Liang Chen

Head of SEO/Web Development
the team

"Analytics Qualified. Liang has extensive digital marketing experience in both domestic and international SEO. His responsibilities included conducting keyword and competitor research, website information architecture, and conversion rate optimisation and testing."

"Rob is a member of Receptional's search and social media team, with a flair for digital marketing and design. He has been involved in SEO, Content, Link Building and Conversion Rate Optimisation projects. Away from his desk, Rob is a keen musician and writer."

the team

Rob Newhouse

Marketing executive

Shoaib Rehman

Web Application Developer
the team

"Shoaib is experienced in analysis, design and development of client/server, web based and n-tier applications. He holds a Masters degree in Software Engineering from Kingston University, London. He is certified by DSDM consortium for Agile project Management and also holds Google Analytics certification. When he is not working, you will find him playing his guitar and singing (Even in the office)."


Justin Deaville

Managing Director
the team

"With 20 years marketing experience, Justin has worked with a variety of the UK’s leading brands. These include BT, Nokia, BP, Shell, the UK Foreign Office, Lloyds TSB and Ernst & Young. Before joining Receptional, Justin was CEO of He particularly enjoys helping businesses grow."

"David Smith, a founding director, is our resident academic who studied and taught engineering at Iowa State University in the USA before returning to the UK as a Senior Lecturer at Cranfield University and then the Senior Business Development Manager at Silsoe Research Institute."

the team

David Smith

Co-Founder and Chairman

Robert Brown

Finance Director

the team

"Robert Brown is Receptional's Finance Director. He is also Director of Landers Accountants, and has solid experience of working closely with many owner-managed businesses - ranging from £30,000 turnover start-ups to multi-million turnover household names. Robert is married with 2 sons, which keeps him busy! When he finds time, he likes to don an anorak and pursue his love of the railways."

Business Development and Accounts

Get in touch

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