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About Us

Why Receptional?

Receptional is an award-winning digital marketing agency. We consistently deliver outstanding results – more traffic, more sales and better profits – for our clients. We have specialists in each channel, yet we’re small enough that we can easily work together. If you’d like to know how we can help promote your business, please get in touch.

Our story

Receptional was founded

The company was formed before Google had launched. It was a time when relatively few companies recognised the potential of the internet.

October

1999

October

1999

Receptional attracts its first client.

Receptional acquires its first client, a block of luxury serviced apartments in Hyde Park Lane, London.

The first employees join

Receptional moves into its first offices. The space is needed for the first Receptional employees.

April

2000

March

2003

We start offering PPC services

An early adopter of pay per click (PPC) advertising, Receptional attains accreditation as a ‘Google Adwords Professional Company’, one of the first in the UK.

A new office

The company expands into a bespoke new office in Flitwick, Bedfordshire - we're still based there today.

May

2009

July

2009

Receptional partners with MajesticSEO

Receptional launches a partnership with Majestic SEO to promote their link software. Over the next few years, the partnership wins several marketing awards.

Receptional launches social media

The agency launches its social media services - initially focussing on brand awareness

January

2009

Directors

Justin Deaville

Managing Director

jdeaville@receptional.com
the team

"With 20 years marketing experience, Justin has worked with a variety of the UK’s leading brands. These include BT, Nokia, BP, Shell, the UK Foreign Office, Lloyds TSB and Ernst & Young. Before joining Receptional, Justin was CEO of Wordtracker.com. He particularly enjoys helping businesses grow."

"David Smith, a founding director, is our resident academic who studied and taught engineering at Iowa State University in the USA before returning to the UK as a Senior Lecturer at Cranfield University and then the Senior Business Development Manager at Silsoe Research Institute."

the team

David Smith

Co-Founder and Chairman

Robert Brown

Finance Director

the team

"Robert Brown is Receptional's Finance Director. He is also Director of Landers Accountants, and has solid experience of working closely with many owner-managed businesses - ranging from £30,000 turnover start-ups to multi-million turnover household names. Robert is married with 2 sons, which keeps him busy! When he finds time, he likes to don an anorak and pursue his love of the railways."

Paid Search Marketing Team

Matthew Loughlin

Head of Paid Search

mloughlin@receptional.com
the team

"AdWords and Analytics Qualified, Bing Ads Certified. Matthew has been with Receptional since early 2008 and has worked on hundreds of paid search campaigns. Matthew has worked on large-scale clients (spends in excess of £50k/month) and in markets such as travel, retail, finance and gaming. He is a member of the Chartered Institute of Marketing. "

"AdWords and Analytics Qualified, Bing Ads Certified. Hayley has been with Receptional since October 2010 and has much experience in managing small medium and large scale campaigns (again with spends in excess of £50k), for clients in retail, healthcare and legal sectors, amongst many others. In her spare time Hayley enjoys watching Arsenal (no, it doesn’t make sense to us either)."

the team

Hayley Coutinho

Senior paid search consultant

hcoutinho@receptional.com

Will Smith

Paid search consultant

wsmith@receptional.com
the team

"AdWords and Analytics Qualified, Bing Ads Certified. Will joined Receptional at the start of May 2013 having previously worked for a marketing agency as a PPC manager in Northampton. Will works on variety of PPC accounts and manages several B2B and B2C clients. Away from the desk Will is most likely to be found playing, coaching, talking or writing about cricket, representing his beloved Horton House CC in the Northants Premiership."

Search, Social and Content Team

James Newhouse

SEO consultant

jnewhouse@receptional.com
the team

"Analytics Qualified. James heads up our link building team. He specialises in creative link building campaigns that not only increase ranking positions but also drive highly relevant traffic to our clients’ websites. A dedicated family man, James became a father in 2012 and lives happily in his countryside cottage with his family."

"Sarah Bradley heads the Social Media team at Receptional. An advocate of social media marketing and being sociable in general, Sarah is also Editor and industry blogger for State of Digital. Welsh, short and a conference junkie Sarah is a specialist in Social Media training and strategy and is Hootsuite certified. When she’s not Tweeting, you can find Sarah curled up with a good book at home with her Partner and Moomin the hamster."

the team

Sarah Bradley

Social Media Consultant

sbradley@receptional.com

Zoe-Lee Skelton

Content Marketing Consultant

zskelton@receptional.com
the team

"Analytics Qualified. Zoe-Lee is responsible for creating Receptional’s content strategies. Zoe-Lee’s work has encompassed everything from performing keyword research to re-writing a niche company’s entire website copy. She has created successful content marketing plans for clients from a variety of industries. "

"Analytics Qualified. Barrie Smith is a link building specialist. He joined Receptional in 2004 and we reckon he knows a thing or two about Search Engine Optimisation (SEO)."

the team

Barrie Smith

SEO Consultant (link building)

bsmith@receptional.com

Rob Newhouse

Marketing executive

rnewhouse@receptional.com
the team

"Rob is a member of Receptional's search and social media team, with a flair for digital marketing and design. He has been involved in SEO, Content, Link Building and Conversion Rate Optimisation projects. Away from his desk, Rob is a keen musician and writer."

"Analytics Qualified. Liang has extensive digital marketing experience in both domestic and international SEO. His responsibilities included conducting keyword and competitor research, website information architecture, and conversion rate optimisation and testing."

the team

Liang Chen

Senior SEO Consultant

lchen@receptional.com

Gemma Harling

Link Building & PR Consultant

gharling@receptional.com
the team

"Gemma is the latest addition to the link building team. She brings her experience of PR, digital marketing, journalism and social media together to help clients gain quality exposure and links. When not at work Gemma is a Buffy fanatic and an excitable bride-to-be."

Business Development and Accounts

Liz Molyneux

Financial Comptroller

the team

"Liz Molyneux is the Financial Comptroller at Receptional. Married to David Smith, she is also horse crazy and spends all her spare-time riding and caring for her beloved horses. If she had to choose between people and horses, we know which Liz would choose..."

Get in touch

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